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At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations.​

We were one of the first global companies to state and share our beliefs when we published our General Business Principles in 1976. As part of these principles, we commit to contribute to sustainable development, balancing short and long-term interests and integrating economic, environmental and social considerations into our decision-making.​

Human rights

Our respect for every person’s human rights is fundamental. Our approach is informed by the UN Guiding Principles on Business and Human Rights, and our commitment to human rights is embedded into our frameworks and processes including our Code of Conduct, Business Principles and Shell Supplier Principles, which include specific labour and human rights expectations for contractors and suppliers.

Fairness and respect​

We believe everyone should be treated with fairness and respect and have the mechanisms available for individuals to call out behaviours that are not aligned with values.​

Ultimately, this means we want everyone who works at Shell to have a strong sense of belonging, irrespective of our differences. In 2021 we launched a mandatory training course for all staff called Respect in the Workplace, which helps ensure everyone understands what fairness and respect mean in practice. If anyone has concerns or dilemmas about behaviour at work, they can call a Global Helpline to get support and advice.

Diversity and inclusion

We are working to become one of the most diverse and inclusive organisations in the world. A place where everyone—from employees, to our customers, partners and suppliers—feels valued, respected and has a strong sense of belonging.

We are committed to attracting, developing and retaining a diverse and talented workforce. Diversity of thought and perspective helps us to create strong connections wherever we do business.

We foster diversity, equity and inclusion through a wide range of programs and activities. These include global and local talent plans to ensure our most talented people are progressing irrespective of gender, ethnicity or other differences. We also have a suite of employee and leadership awareness and development programs as well as mentoring initiatives, progressive policies that support flexible working, and a network of over 120 employee resource groups (ERGs). We continually look for new ways to enrich our inclusive culture.​

We take pride in receiving external recognition for our achievements in DE&I. Recent recognition includes a score of 90.34% in the Workplace Pride Global 2023 Benchmark and a 100% score in the Human Rights Campaign Corporate Equality Index 2023-2024​